The Texas Custom Patios Promise

November 28, 2018 Uncategorized

Our Process

At Texas Custom Patios, we really get to know our customers. When you choose to build with us, you get your own project developer who will get to know you, your goals, and your style, and will oversee your entire outdoor living project, from start to finish.

Schedule your free consultation today by calling our office or filling out our contact form. We will send one of our experienced project developers to your home to gather information about your project. If we can provide an outdoor living project that meets your budget, then we will create a proposal for you.

Not sure how to budget for your outdoor living project? Look at our dream patio budgeting guide for some ideas.

What Can I Expect During This Visit?

  • You will see photos of similar projects to help us determine your preferences
  • We will take measurements and photos of the project area
  • We will ask lots of questions about your expectations
  • We will talk to you about your project budget

DESIGN, PRICING, & PROPOSAL

After your project developer visits your home, we will provide you with a proposal that includes an exact quote proposal for your project. On average, the proposal will be completed in about a week. This proposal will include a design drawing with specifications and dimensions and rendered views and elevations so you can see what the project will look like after completion.

Your project developer will schedule an in-person meeting with you to go over your proposal and answer any questions. Once we have signed a contract, You can visit our office showroom to view samples and make final selections for your project.

EXACT QUOTE

When we say “exact quote,” we mean it. This quote is not an estimate, and there will be no surprise expenses during the course of your project. If changes or additions are made during the construction process, we will address those changes as they occur.

HOA APPROVAL AND CITY PERMITS

Some areas require a permit or HOA approval for outdoor living projects. The only thing your project developer needs in order to get approval for you is a copy of your lot survey. We will provide all of the additional required information.

If you live in a municipality that requires a building permit, we will handle every submission, inspection, and approval required. Depending on the location, this process can take between four and six weeks.

MATERIALS AND SCHEDULING

Scheduling of your project will depend on several factors — how many jobs we are currently working on, the weather, or if you have a particular deadline for an event at your home.

Materials are ordered in a timely fashion so they will be available when we begin construction on your project. Some materials are readily available while others require a special order. We will get you to make selections on stone and other materials quickly after the signing of a contract in case there are time constraints on having the material ready when needed.

Our crews work on several projects at a time. Many times throughout your project, you will see one crew work, have another trade come in to do their part and then the first crew come back to finish up their part of the project. We try to keep production of your project continuous once we begin working, but there may be times when we have some lag time between trades.

PROJECT MANAGEMENT AND COMPLETION

Your project will be managed and supervised by your Project Developer — the one that first met with you, created your project specifications, and signed off on your dream outdoor living space. Your Project Developer will communicate the construction schedule to you. They will be available at all times via email or phone before, during and after construction of your project. If you ever have any questions or concerns about your project, they are the one to contact.

Upon completion of your project, your Project Developer will walk through the outdoor living space with you to ensure you are completely satisfied with the completed project. We take pride in our work and want you to be delighted with your new space.

WARRANTY PROTECTION

We provide you with a strong written warranty for both material and workmanship. We stand behind what we build and want you to know we will come and make repairs if necessary.

REFERRALS

We have two goals when we are building outdoor living spaces — one is to satisfy you by exceeding your expectations and building you your dream outdoor living space. The other goal is to have you refer us to your friends and neighbors.

We want you to feel confident enough in us to share your experience with others. We do have a referral program in place and will send you a special thank you if one of your friends or family gives us a chance to build their outdoor living space.

Have a project in mind?

We work throughout the Houston and Dallas – Fort Worth areas.

Get a free quote!

 

What’s Our Specialty?

November 28, 2017 Interview, Outdoor Living

After 20 years as a non-profit executive director for the YMCA, with a lot of facility responsibilities, Rob Douglass was ready for a change.  “My wife Katherine and I both grew up in Houston , then went away for college and career building.  A few years later, when we moved back to Fort Bend County in southwest Houston, there were all these new homes springing up in one of the fastest growing areas in the country.

There was one word they thought all those homeowners needed more of… SHADE!  This is where Texas Custom Patios was born.  For the rest of the story and more on our specialty, read here!

 

The Best of the Best

January 30, 2017 Awards, Patio Contractor
best of the best

Chances are if you are reading this blog right now, you are doing some patio pondering.  So will it be a covered patio or pergola? Outdoor kitchen or dining (or both)?  Maybe a fireplace or perhaps a beautifully lit fire pit?  Stone, granite, paint color … so many things to think about, but your first question should be … why Texas Custom Patios?

Let us help you answer that first!  We are a family-owned and operated business with offices located in Houston and Irving, Texas.  We proudly serve the greater Houston area and parts of Dallas/Fort Worth.  We have completed thousands of outdoor living projects since we opened our patio doors in 2004.

The TCP Difference

We offer personalized service and flexible payment terms, and when you choose to work with us, you’ll work with the same project developer every step of the way.  Start to finish, preliminary design stage all the way to project completion and clean-up.  It’s nice to have one main person that you can really count on each day.

We specialize in providing turnkey design solutions for outdoor living, including patio covers; outdoor kitchens; screened porches; room additions; pergolas and decks; outdoor fire features and so much more!  View our portfolio here to get a better idea of what you would like.

We Stand Behind Our Work

At Texas Custom Patios, we’re confident in our work, and we want you to feel confident, too!  That’s why we offer a two-year warranty for materials and workmanship, and a five-year warranty for structural components of your home improvement project.  We also have one million dollars in liability insurance to protect against accidents and injury.

Exact Quote Promise

When you schedule a consultation with one of our experienced project developers, you’ll receive more than just a ballpark figure.  We’ll tell you exactly how much your outdoor living project will cost – down to the penny!  So many times if you get a bid from multiple builders, they will give you a soft bid to entice you, but the costs add up as the project gets built, leaving you with something much higher than you were promised.   Every estimate of ours includes a detailed drawing with specifications and dimensions, plus rendered views and elevations -so you can see a preview of your completed project!  It’s like your day dreams come to life on paper, making it that much more fun to start building!

The Best of the Best (we always come full circle)

Year after year we are awarded and recognized for being the best in the business.  We constantly receive an A+ from the BBB (read our reviews here), and we are noticed by everyone from the National Association of Home Builders to fans on Houzz.  We love hearing from our customers and sharing the stories of how what we build for them has changed their lives.

We hope you will give us the chance to build a dream for you.

 

 

Our Specialty In One Word

April 19, 2016 Patio Design

Each month we take time to answer the most  commonly asked questions we get from future customers.  This month we are focusing on perhaps the most important question … “What is your specialty?”  It’s hard to narrow it down as we pride ourselves at being the best in the business, focusing on perfection no matter the size of the dream.

But to answer your question, we can sum up our specialty in one word … CUSTOM (so much so, we have it in our name)!   Every single Texas Custom Patios’ project is custom-designed and built to enhance your home perfectly and complement your personality.

We are family-owned and operated with our original home office out of Stafford, Texas and our second hub in Irving, Texas.  We service areas that cover greater Houston as well as Dallas and Fort Worth and surrounding areas.  We have completed more than 1,200 custom outdoor living projects since we opened our doors in 2004.

We are always so thrilled to build something that enhances the home, while looking original to the home.  The additions are seamless and flawless, leaving our customers smitten with where they’re sittin’!

We provide turnkey design solutions for outdoor living including:  patio covers, outdoor kitchens, screened porches and patios; room additions, pergolas, decks, outdoor fire features and so much more!

To see some of our most praised work, check out featured projects on our Houzz page.  And don’t forget our latest project of the month, here!  We also update our Facebook page and Instagram daily … so visit there frequently to see the latest and greatest.

Here’s a sneak peek at what you will see on our social media channels.

 

 

 

Builder Spotlight

April 15, 2016 Interview, Patio Design
We take so much pride in not only what we build, but who builds it!  Often times homeowners fear who will be the one at their home while they are not there (or present), trust is a very important part of our process. We are a general contractor that have trusted Project Developers and subcontractors that we consider to be our partners in creating your outdoor living space.  Many times, our TCP family member becomes a member of your family … enjoying backyard bbqs in the dream space they built together!
Texas Custom Patios

 

We would like to spotlight someone who has been working with us for 12 years, he knows a lot about building your dream patio, outdoor kitchen, and adding style to your outdoor life!  Take a moment to get to know one of our most talented partners …
Mike - Texas Custom Patios
Full name: Michael Rodriguez,  Owner of Tile Services

 

How long with TCP? I’ve been with TCP since their beginning in 2004 . I started with them by handling their tile installations. I now handle building their outdoor kitchens by welding them on site to the stone or brick installations and installing their appliances.  I handle most of their stone and brick installations such as fire pits, fireplaces, columns , sitting benches, etc.  I continue doing tile and travertine installations for Texas Custom Patios .

 

How long have you been in this business?  I’ve been in business since 1998 doing tile installs for custom home builders .

 

What’s your “specialty?”  I would say I am a tile installation expert, but now after working with Texas Custom Patios I feel I have learned the ins and outs of outdoor kitchens.  I’ve built them every way you possibly can … out of wood, cinder block,  metal studs and now we weld them together out of galvanized tubing which I find to be a much cleaner look, stronger and safer .

 

What do you enjoy most about what you do?  Making customers happy and pleasing them by making their ideas become reality .

 

What’s inspiring in the construction/build world to you?  Making a simple idea written on scratch paper come true.

 

Do you have a favorite project from the past?  I really don’t have a one favorite project, I believe all the projects have their special unique feature since all of them are so different .

 

What trends have you seen in outdoor design in the last few years?  Transformation of a simple patio to an extraordinary outdoor living area.

 

What’s the one thing that most clients say they HAVE to have?  A flat screen TV to watch sports!

 

What is your biggest obstacle you face during the design/build process?  The rain.

 

What do you hear most often from clients when everything is completed?  How satisfied they are and can’t wait to throw a party.

 

What do you think outdoor living space does for a home and person?  A great added feature that gives the customer more area for guests and entertaining.

 

What do you hope to build/design in the future? Whatever a customer can dream up!

 

So you heard it here … get to dreaming and Texas Custom Patios can build it with the help of our very talented, Michael!

 

 

Have a project in mind? We work throughout the Houston and Dallas - Fort Worth areas.

Our Customers Love Us

Texas Custom Patios were a great pleasure to work with on our outdoor addition. They listened intently to what we wanted to create, and gave expert advise on how to make it work. The workers were extremely professional and very clean. The workmanship was superior and the quality of products used was the best. Almost a year after completion they are still in contact and making sure we are still pleased with their work. I could not imagine not using them for a project.

© 2019 Texas Custom Patios