At Texas Custom Patios, we really get to know our customers. When you choose to build with us, you get your own project team who will get to know you, your goals, and your style, and will oversee your entire outdoor living project, from start to finish.
Schedule your free consultation today by calling our office or filling out our contact form. We will send one of our experienced project developers to your home to gather information about your project. If we can provide an outdoor living project that meets your budget, then we will create a proposal for you.
Not sure how to budget for your outdoor living project? Look at our dream patio budgeting guide for some ideas.
What Can I Expect During This Visit?
After your project developer visits your home, we will provide you with a proposal that includes an exact quote proposal for your project. On average, the proposal will be completed in about a week. This proposal will include a design drawing with specifications and dimensions and rendered views and elevations so you can see what the project will look like after completion.
Your project developer will schedule an in-person meeting with you to go over your proposal and answer any questions. Once we have signed a contract, you and your project team will arrange to view samples and make final selections for your project.
When we say “exact quote,” we mean it. This quote is not an estimate, and there will be no surprise expenses during the course of your project. If changes or additions are made during the construction process, we will address those changes as they occur.
Some areas require a permit or HOA approval for outdoor living projects. The only thing your project developer needs in order to get approval for you is a copy of your lot survey. We will provide all of the additional required information.
If you live in a municipality that requires a building permit, we will handle every submission, inspection, and approval required. Depending on the location, this process can take between four and six weeks.
Scheduling of your project will depend on several factors — how many jobs we are currently working on, the weather, or if you have a particular deadline for an event at your home.
Materials are ordered in a timely fashion so they will be available when we begin construction on your project. Some materials are readily available while others require a special order. We will get you to make selections on stone and other materials quickly after the signing of a contract in case there are time constraints on having the material ready when needed.
Our crews work on several projects at a time. Many times throughout your project, you will see one crew work, have another trade come in to do their part and then the first crew come back to finish up their part of the project. We try to keep production of your project continuous once we begin working, but there may be times when we have some lag time between trades.
Your project will be managed and supervised by a team that consists of your project developer and a dedicated project manager. As a team they will ensure your dream outdoor living space will be communicated as designed. They will communicate with you throughout the duration of the project and will be available via email or phone before, during and after the construction of your project.
Upon completion of your project, your dedicated team will walk through the outdoor living space with you to ensure you are completely satisfied with the completed project. We take pride in our work and want you to be delighted with your new space.
We provide you with a strong written warranty for both material and workmanship. We stand behind what we build and want you to know we will come and make repairs if necessary.
We have two goals when we are building outdoor living spaces — one is to satisfy you by exceeding your expectations and building you your dream outdoor living space. The other goal is to have you refer us to your friends and neighbors.
We want you to feel confident enough in us to share your experience with others. We do have a referral program in place and will send you a special thank you if one of your friends or family gives us a chance to build their outdoor living space.
Texas Custom Patios was a pleasure to work with from first call to final detail on our patio cover and flooring. Everyone we worked with — office personnel on scheduling, crews on fast and quality work, and Steven helping with design ideas and scheduling and issue resolution — were all what contracting should be. We had been looking at our odd roofline, chimney location and numerous angles for over 10 years and received numerous quotes and estimates that just didn’t work or the contractors flatly said they couldn’t do what we were looking for . . . until Steven and TCP arrived and did exactly what we wanted (and more) on time, on budget, no hassle. We love our new space and receive many compliments on the look and functionality of the space and design. We would love to have TCP and Steven do another project for us and we recommend them to anyone.