At Texas Custom Patios, we really get to know our customers. When you choose to build with us, you get your own project team who will get to know you, your goals, and your style, and will oversee your entire outdoor living project, from start to finish.
Schedule your free consultation today by calling our office or filling out our contact form. We will set up a virtual appointment with one of our experienced project developers – after your initial appointment they may need to go your home to gather additional information. If we can provide an outdoor living project that meets your budget, then we will create a proposal for you.
Not sure how to budget for your outdoor living project? Look at our dream patio budgeting guide for some ideas.
What Can I Expect During This Visit?
After your project developer visits with you, we will provide you with a proposal that includes an exact quote proposal for your project. On average, the proposal will be completed in about 10 days. This proposal will include a design drawing with specifications and dimensions and rendered views and elevations, so you can see what the project will look like after completion.
Your project developer will schedule a meeting with you to go over your proposal and answer any questions. Once we have signed a contract, you and your project team will arrange to view samples and make final selections for your project.
When we say “exact quote,” we mean it. This quote is not an estimate, and there will be no surprise expenses during the course of your project. If changes or additions are made during the construction process, we will address those changes as they occur. If there are options you would like to see in the design process, your project developer may give you some pricing that addresses those options prior to signing the contract.
Some areas require a permit or HOA approval for outdoor living projects. The only thing your project developer needs in order to get approval for you is a copy of your lot survey. We will provide all of the additional required information.
If you live in a municipality that requires a building permit, we will handle every submission, inspection, and approval required. Depending on the location, this process can take between four and six weeks.
Scheduling of your project will depend on several factors — how many jobs we are currently working on, the weather, or if you have a particular deadline for an event at your home.
Materials are ordered in a timely fashion so they will be available when we begin construction on your project. Some materials are readily available while others require a special order. We will get you to make selections on stone and other materials quickly after the signing of a contract in case there are time constraints on having the material ready when needed.
Our crews work on several projects at a time. Many times throughout your project, you will see one crew work, have another trade come in to do their part and then the first crew come back to finish up their part of the project. We try to keep production of your project continuous once we begin working, but there may be times when we have some lag time between trades.
Your project will be managed and supervised by a team that consists of your project developer and a dedicated project manager. As a team they will ensure your dream outdoor living space will be communicated as designed. They will communicate with you throughout the duration of the project and will be available via email or phone before, during and after the construction of your project.
Upon completion of your project, your dedicated team will walk through the outdoor living space with you to ensure you are completely satisfied with the completed project. We take pride in our work and want you to be delighted with your new space.
We provide you with a strong written warranty for both material and workmanship. We stand behind what we build and want you to know we will come and make repairs if necessary.
We have two goals when we are building outdoor living spaces — one is to satisfy you by exceeding your expectations and building you your dream outdoor living space. The other goal is to have you refer us to your friends and neighbors.
We want you to feel confident enough in us to share your experience with others. We do have a referral program in place and will send you a special thank you if one of your friends or family gives us a chance to build their outdoor living space.
Ryan, our project manager, was both attentive and patient with every request, question, and concern that we raised at any point throughout the duration of the project. He was always a phone call or text away, responding every time in an impressively timely manner. He listened to and accommodated our requests, but he also offered suggestions to broaden our imaginations as to what we could create with simple adjustments to our design.