What to Expect During Your Virtual ConsultationApril 7, 2020 Patio Contractor, Uncategorized
VIRTUAL INITIAL APPOINTMENTS DURING COVID-19
We are now offering complimentary virtual consultations in lieu of an in-home initial visit. As we continue to navigate through this ever-changing time in our world, keeping our customers and employees healthy is our top priority.
If you’ve been thinking about getting an estimate, but haven’t had time to schedule an appointment, now is a great time to do that! Here’s what to expect during your virtual visit.
STEP 1: CALL YOUR LOCAL OFFICE TO SET UP YOUR VIRTUAL APPOINTMENT:
HOUSTON: (281) 265-1994
DALLAS/FORT WORTH: (972) 915-2727
STEP 2: BE PREPARED
You will need a computer or tablet for your appointment (you will be asked to screen share). You’ll be virtually introduced with your one-on-one project developer and will be asked to email a few things:
- Have a date and time in mind to schedule the virtual visit (expect 30 to 40 minutes)
- A copy of your lot survey
- Pictures of the back of your home or area you are considering for remodel
- List of features you are thinking about (patio cover, outdoor kitchen, fire feature, etc…)
It’s helpful to know the different styles and features you like, so you are prepared during the virtual consultation. You can find many ideas by browsing our gallery, here. You can also explore ideas on our Houzz page, here.
STEP 3: VIRTUAL CONSULTATION
You will receive a follow-up call within 24 hours of your set appointment to ensure the date and time still works well for you. About 5 minutes prior to your appointment, you will be e-mailed a link that will allow you to share a screen with your project developer. You will get a phone call from your developer and will be asked to click on the link. Two important things to note here:
- You will be able to see their screen, they cannot see yours
- This is NOT a video call, so no need to do your hair
You will then have an open conversation about your wants, needs, obstacles and expectations. Again, please carve out 30 to 40 minutes for this conversation and have your questions ready! To help you as much in advance, click here for a list of frequently ask questions.
GOALS OF 1ST MEETING
-Talk budget (budget blog, read ahead of time)
-Discuss a timeline (timeline blog, read ahead of time)
-Chat about design
STEP 4: VIRTUAL BID MEETING
There will be 7 to 10 days between your first virtual meeting and your second virtual meeting. At this meeting you will be shown the drawings and ideas created by your project developer.
These are just ideas and suggestions based on your prior conversation regarding what you hope to have built in the given areas discussed. Each and every project is completely custom, with measurements and ideas for your home only. You will also be able to view a multidemential rendering of your projected project as well. Click here for an animated version of a rendering.
STEP 5: START BUILDING YOUR PATIO
Once you have decided to trust us with your custom patio build, we get to work! We handle all permits and approvals from the HOA and put a schedule together to get your project going.
At Texas Custom Patios, we really get to know our customers. When you choose to build with us, you get your own project developer who will get to know you, your goals, and your style, and will oversee your entire outdoor living project, from start to finish. We can promise you that you’re in good hands and in a no pressure situation. We hope to hear from you soon!